Question 1

Is the pickup really free?

Accepted Answer

Yes. Doorstep pickup, weighing and inspection are always free. You only accept the final quote if you're happy with it.

Question 2

How soon can I get a pickup slot?

Accepted Answer

In serviceable cities, next-day slots are usually available. Same-day is possible in select pincodes if booked before 12 PM.

Question 3

How is the price of my item decided?

Accepted Answer

You see an indicative estimate range while booking. The final price is set after physical inspection and digital weighing at your doorstep.

Question 4

Do you buy non-working or dead items?

Accepted Answer

Yes. We buy dead ACs, dead laptops, dead batteries and more — priced on scrap value rather than working value.

Question 5

How will I get paid?

Accepted Answer

Payment is made instantly by UPI, bank transfer or cash — whichever you prefer — the moment you accept the final quote.

Question 6

Do you provide a receipt?

Accepted Answer

Yes. A digital receipt with item details, weight, rate and final amount is emailed and shown in your account.

Question 7

Are the pickup agents verified?

Accepted Answer

Every agent is background-checked, uniformed and carries an ID with a QR code you can scan to verify.

Question 8

What happens to my data on laptops and phones?

Accepted Answer

We securely wipe storage devices before recycling. You can also request destruction of the drive in your presence.

Frequently asked questions